YAYASAN AMANAH LATIHAN BERKANUN
(Persatuan Badan Berkanun Malaysia)
|LEADERSHIP COMMUNICATION USING NLP|
Using NLP - Neuro Linguistic Programming in your communication skills is
key in building relationship at work and home. By developing our personal
and social competencies, we are able to influence positive work interaction
and performance more so as a Leader.
This 2-day training program will empower the team with an Understanding of human psychology through NLP, which is one of the fastest growing solutions to personal and professional excellence. As the Leadership team, they will develop the skills to be an effective communicator with all levels of internal and external colleagues plus your Clients.
Participants will learn how use the NLP techniques in their communication,
active listening, giving and receiving criticism/feedback, dealing with
different personality types, handling stress and conflict in communication
and the power of nonverbal communication to build rapport, trust and influence.
¢ Understand and know the uses of NLP communication model
¢ Identify 3 different communication channels and how to communicate effectively
¢ Understand and use the 4 basic personality types and how to communicate with each type as a Leader.
¢ Build trust and rapport through verbal and non-verbal communication
¢ Build good relationships and Influence with colleagues and Clients with NLP influence techniques
¢ Use NLP techniques to communicate positively at the workplace and personally
¢ Understand the do's and don'ts in telephone, email and social media communication
¢ Resolve stress, conflicts and difficult interactions with colleagues and Client
" Limiting Belief system
" Mindset Shift
" Personality profiling
" Communication style assessment
" Workplace case studies and Role-Play
" Personal Action Plan
HEAD OF DEPARTMENT AND DEPUTY